Great Service!!Accel has been great for us while renting here in Virginia Beach. The customer service is great, Tim our tech is both knowledgeable and personable and they are very cost-effective. I highly recommend them to anyone in the Hampton Roads area!
Exceptional job!Best costumer service in the industry, superb and knowledgeable technicians, top notch products. No other company in the area comes close to giving you that white glove treatment so to speak. From setting the appointment to the billing, everything about Accel makes you feel like they are taking care of you because you are family! In my book the deserve 10 stars:)
Customer for life!Great service all around. Solved all my issues and were very friendly and capable. 5/5
Helpful StaffMike has been our representative for the longest time. I have nothing but great things to say about him and the staff. Mike is not only so informative and knowledgeable in every aspect of pest control he's become a friend! I recommend Accel to everyone!
Highly Recommend!I have to say this had to be the easiest contract I have ever set up on my home. I was looking for not only termite and pest control but for a mosquito/flea/tick barrier as well. David was the representative that I worked with he was not only very friendly but very knowledgeable on the services I was inquiring about. David was even able to save me money over the current company I had been working with. There was never any sales pressure involved. I would highly recommend David and Accel to all my friends and family.
They came out on a wimb to my house to spray on a day most people were taken off the roads due to rain. I have just moved and had a real problem with waterbugs. They sprayed the inside only and are coming back to do the outside but the fact that they came and did the inside when things were real bad shows dedication to their customers! Totally recommended and so knowledgeable!!! Thank you so much guys I'm excited to be working with y'all
Customer for life!I called Accel to have them look into my cockroach and moisture issues for my crawl space. I had Mr. David Sprouse come to my home to review my options for both issues. I was a little reluctant to move forward with the moisture issue remedy due to money but ultimately he educated me that treating the bugs was obviously necessary but without addressing the moisture i was inviting more issues with moisture and bugs to come back. I verified the information he gave me, and had Accel do the work. This has been the best outcome possible, I haven't had a single issue since the treatment. The technicians were extremely friendly and very respectful of my home. I highly recommend Mr. David Sprouse and Accel if you have any pest/crawl space issues.
I only have a week's experience with "Accel Pest & Termite Control" but, as a entrepeneur myself, I get nothing but "positive" vibes from my first 5 interactions
The office staff (phone), David (sales), & Tim (pest-control master) are all part of a super-riffic "tesm" ...
Professial, personable & informative
Their customer-customer communication using email is impressive (including a picture of service technician arriving to service my property "prior" to arrival) listing acurrate arrival time.
They appear to be a one-stop shop too. Bugs & rodent extermination is a start, but preventive items like crawl-space entrance sealing, termite control & crawl-dpace moisture control are also part of their expertise.
Time will be required to conform their success on my pest concerns, but I have a ferling of confidence.
A super-riffic staff means they have super-riffic owners (which appreciates a super employee$, and that translates in happy customers.